A QUALITY MEASUREMENT METHODOLOGY IN PUBLIC UTILITIES: A WATER SUPPLY COMPANY CASE |
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| Claudio De Capua, Stefano De Falco, Rosario Morello, Nello Polese |
- Abstract:
- The present paper gives a quality measurement methodology based on a complex analysis of internal and external indicators and of the relationship existing between the two ones. The result of the proposed methodology application is to dispose of an operative tool to apply appropriate corrective actions to get the quality characteristic monitored on the nominal value. Moreover, an application of the proposed methodology to a water supply company is presented.
- Download:
- IMEKO-TC4-2004-071.pdf
- DOI:
- -
- Event details
- IMEKO TC:
- TC4
- Event name:
- TC4 Symposium 2004
- Title:
- XIII IMEKO TC4 International Symposium on Measurements for Research and Industrial Applications (together with IXth International Workshop on ADC Modeling and Testing, IWADC)
- Place:
- Athens, GREECE
- Time:
- 29 September 2004 - 01 October 2004